supermpoPrivacy Policy

This page describes what we collect when you use supermpo and how we keep that data protected. We at supermpo take privacy seriously and operate under clear principles: we collect only what we need to verify your account, process your payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and comply with local law.

When you create a supermpo account, we ask for your name, email, phone number, and government-issued ID (KTP for Indonesian residents). This information stays encrypted on our servers. We use your data to verify your identity, prevent fraud, process deposits and withdrawals, and respond to your inquiries on supermpo support channels.

We do not sell your supermpo data to third parties for marketing. We do not share your account details with unrelated companies. This policy explains what we collect, how we use it, who has access, and what rights you have over your supermpo account information.

What Data We Collect on supermpo

We at supermpo collect the following information when you register and use our platform:

• Account details: Your full name, email address, phone number, date of birth, and government-issued ID (KTP).
• Payment information: Your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account for mobile banking, local payment, online payment, e-wallet). We do not store full payment numbers; we store only encrypted tokens for processing.
• Account activity: All bets placed on Liga 1, Piala AFF, Champions League, and other supermpo markets; live-dealer game sessions; slot spins; and esports wagers. This includes stakes, outcomes, and settlement amounts.
• Device and connection data: Your IP address, device type (Android, iOS, web browser), and browser version when you access supermpo.
• Support interactions: Any messages you send our supermpo support team via chat, email, or phone.

We do not collect location data from your device. We do not use cookies to track your behavior across other websites. supermpo uses session cookies only to keep you logged into your account; these expire when you close your browser.

How We Use Your supermpo Data

We at supermpo use your data for these purposes:

• Account verification: We verify your identity before your first deposit to comply with Indonesian payment regulations and prevent fraud.
• Payment processing: We use your payment method details to process deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment.
• Bet settlement: We record all supermpo bets and outcomes to settle wagers and maintain your account balance accurately.
• Legal compliance: We keep supermpo records to comply with Indonesian financial regulations and to respond to lawful requests from authorities.
• Customer support: Our supermpo support team uses your account information to resolve disputes, answer questions, and help recover lost passwords or locked accounts.
• Fraud prevention: We analyze supermpo account patterns to detect suspicious activity, unauthorized access, or payment fraud.

We do not use supermpo data for marketing emails or promotional messages unless you explicitly opt in. We do not sell or share your supermpo information with advertisers, data brokers, or unrelated third parties.

Third-Party Processors on supermpo

We at supermpo work with third-party service providers to operate our platform. These include:

• Payment processors: Companies that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions. They see only the transaction amount and your payment method identifier, never your full bank account details.
• Cloud hosting: Our supermpo servers may sit outside Indonesia (potentially in Singapore or other jurisdictions). supermpo encrypts all data in transit and at rest.
• Live-dealer studios: Our supermpo live-dealer partners (who stream blackjack, roulette, baccarat, Dragon Tiger tables) see your supermpo username and bet amounts during your session, but not your full account details.
• ID verification providers: Third-party services that verify your KTP electronically during supermpo account setup. We share only your ID number and name with these providers.

We at supermpo require all third-party processors to sign data-protection agreements and maintain security standards equal to our own. We do not allow them to use supermpo data for their own purposes.

Your Rights on supermpo

You have the following rights over your supermpo account data:

• Access: You can request a copy of all data we hold about you on supermpo. Contact our support team and we will provide it within one business day.
• Correction: If your name, email, or phone number on supermpo is wrong, you can update it via your account settings or ask our support team to correct it.
• Deletion: You can request deletion of your supermpo account and associated data. We will retain transaction records for seven years as required by law, but we will anonymize your name and contact details.
• Account suspension: You can request a temporary suspension of your supermpo account without losing your balance. Your funds remain available for future withdrawal.

To exercise any of these rights, contact our supermpo support team via your account dashboard or email the address listed in the Contact section below.

Cookies and Session Tracking on supermpo

We at supermpo use minimal cookies. Our supermpo platform stores a session cookie when you log in; this identifies you during your browsing session and expires when you close your browser. We do not use persistent tracking cookies that follow you across other websites.

Our supermpo servers use server-side session logs to track login times, bet activity, and game history for security and dispute resolution. This data is encrypted and accessible only to our supermpo operations team.

Our supermpo Security Practices

We at supermpo protect your data using industry-standard encryption (TLS 1.2 or higher) for all transmissions between your device and our servers. Your supermpo password is hashed with a salt value and stored separately from your personal information. Payment tokens for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment are encrypted at rest.

We at supermpo conduct regular security audits and penetration tests. Our servers are firewalled and monitored 24/7 for unauthorized access. If we detect a data breach on supermpo, we will notify affected users within 48 hours and provide guidance on account protection steps.

Contact and Policy Updates on supermpo

If you have questions about this supermpo privacy policy, your rights, or how we handle your data, contact our supermpo support team via your account dashboard or send an inquiry to the address listed on our legal notice page.

We at supermpo may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email to the address on your supermpo account. Your continued use of supermpo after such updates constitutes your acceptance of the new policy.

Our supermpo platform operates only in jurisdictions where local law permits online gaming and sports betting. Users are responsible for confirming that access to supermpo and the use of our services (football sportsbook on Liga 1 and Piala AFF, live-dealer tables, slots, esports markets) comply with their own region's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.